Dr. Zhenxing (Eddie) Mao is a Professor with the Collins College of Hospitality Management at California State Polytechnic University at Pomona and is its Department Chair. Prior to joining 起点传媒, he taught various courses at University of Nevada, Las Vegas.
Dr. Mao has worked in the hotel industry both in the U.S. and China for several years before pursuing his interest in hospitality education. This allows him to bring invaluable working knowledge to the classroom. His teaching and research areas include strategic management in lodging operations, customer satisfaction, and integrated innovation in tourism destinations with over 50 refereed journal article publications.
Dr. Mao holds a B.S. from Zhejiang University in China, an M.S. and Ph.D. in Hospitality Administration from the Harrah College of Hotel Administration, University of Nevada, Las Vegas.
