Testing Services

About Test Proctoring

Student studies at a desk with a notebook and textbook

Test Proctoring is offered to 起点传媒 students who need to schedule a make-up exam due to serious and compelling reasons (i.e. illness).

Faculty must submit a  for approved make-up exams at least 48 hours (2 business days) in advance.

If you are a student registered with the Disability Resource Center (DRC) and will need additional accommodations, you will need to schedule your make-up exam with the DRC. 

Read below for more information. 

Information for Faculty


Submit a make-up exam request for each student 2 business days* in advance of the completion date and time. Requests submitted by students directly will be denied. Requests made on Friday after noon must have a completion date no earlier than the following Tuesday. 

  • Only CPP faculty can submit a request form. CPP account sign-in is required: you will receive an error message stating that you do not have permission to access the form if you don't use your CPP info.
  • Please ensure allowable materials are accurate before submitting the request form.
  • Do not send any other material not pertinent to the exam, especially answer keys, when submitting exams.
  • Testing Services is not responsible for reviewing uploaded testing materials.
  • Proctoring requests for exams that require the use of multiple browsers during the exam or online resources/platforms may not be accommodated.
  • Excel files and other supporting materials needed to complete the exam must be provided by instructors and accessed by the students through their Canvas course during the exam.
  • Uploaded test materials must be submitted as a PDF.
  • Each student must have a Faculty Request Form with exam material submitted for Testing Services to proctor their exam.

  • Seating is limited and appointments are scheduled on a first-come, first-served basis. Please make your students aware of your testing expectations and remind them to check their email frequently for the appointment invite and any updates from testingservices@cpp.edu. We may not be able to accommodate same-day requests due to capacity and proctor availability.
  • Testing Services cannot provide technical assistance, equipment (including computers), or help with installing any specialized software for purposes of taking exams. Students should use their personal laptops in these situations.
  • Please clearly communicate all technical requirements on the Faculty Request Form and with students prior to them sitting for proctored exams. This includes what software needs to be installed and whether Apple or Windows PCs are preferred.
  • If there are changes to your exam after you submit the form, email testingservices@cpp.edu.

  • You will indicate on the Faculty Request Form if you want the completed exam materials scanned to PDF and emailed (within 1 business day), or if you will collect the physical exam materials from the Learning Resource Center (Library, 15-2921). You must show ID to pick up exams. Exams will be shredded after the appropriate grade appeal date for each term.
  • The proctors will not grade the exams. Please DO NOT send any answer keys. All test materials submitted in the Faculty Request Form will be printed and provided to the student during their appointment.

Information for Students


  • All make-up tests are available Monday-Friday, by appointment only, and are scheduled by Testing Services in CPP Connect at least 12 hours in advance of your requested appointment time, and are on a first-come, first-served basis.
  • Seating per day is limited.
  • Students registered with the Disability Resource Center (DRC) and needing additional accommodations will need to schedule a make-up exam with the DRC.

At this time, we only offer make-up exams for currently enrolled 起点传媒 students.

  • Check in for test proctoring at the Learning Resource Center (LRC) in the University Library, 15-2921.
  • Students must bring a valid photo ID.
  • Proctors do not provide scantrons, bluebooks, calculators, or pencils and cannot help troubleshoot technical issues with electronic devices. For online exams, use of student-owned laptops is encouraged.
  • Once the proctored exam has begun, students may not leave the testing room.
  • Electronics not specified as testing material by the instructor or department are not allowed, including but not limited to: phones, smartwatches, and calculators.
  • Students must adhere to the University Student Conduct Code at all times while in the testing room.

  • Since the proctor cannot leave the room once the exam begins, we cannot accommodate late arrivals. If you are unable to attend the appointment at the scheduled time, notify your instructor to submit a new Faculty Request Form.
  • If you need to cancel or reschedule your appointment, email testingservices@cpp.edu. If the request to reschedule is within the timeframe indicated by your instructor on the Faculty Request Form, and there is availability, Testing Services will accommodate your request to reschedule. You will receive an email confirmation from CPP Connect with the new day/time.
  • If you do not show up to your scheduled appointment or your rescheduling request cannot be accommodated, you will need your faculty member to submit a new Faculty Request Form.

Location and Contact Information

Photo of LRC office exterior

University Library, Second Floor (Room 2921)

Phone Number: 909-869-3502

Email Address: testingservices@cpp.edu 

Test Proctoring Hours

Weekdays 9 a.m. to noon and 2 to 4 p.m.